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| Compliance certificate | As a credit licensee, you must lodge an annual compliance certificate with us and pay an annual fee. |
| Compliance tools | Tools for small credit businesses and finance brokers when preparing or updating a compliance plan. |
| General conduct | Your general conduct obligations include:
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| Competence and training | You must maintain your organisation’s competence to engage in the credit activities, including having adequately trained representatives and responsible managers |
| Financial requirements | You must have adequate financial resources and risk management systems. |
| Responsible lending | You must ascertain and verify a consumer’s financial situation, and assess whether the credit contract is not unsuitable. |
| Dispute resolution | You must have in place internal dispute resolution procedures and membership of one or more ASIC-approved external dispute resolution schemes. |
| Compensation and insurance | If you are a credit licensee (and not also regulated by APRA) you must have adequate arrangements in place for compensating consumers. |
| Disclosure | If you are a credit licensee or credit representative, your obligations to provide a credit guide, a credit proposal disclosure document, and/or a quote for credit assistance to a consumer do not commence until 2 October 2011 if certain conditions are met. |
| Trust accounts | Your obligations when holding money received on behalf of another person while providing a credit service. |
| Lenders with carried over instruments | Your obligations if you are not offering any new credit contracts, but continue to have pre-existing contracts (carried over instruments) after 1 July 2010. |