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Complaining about consumer goods and services

If your complaint is about:

scams involving consumer goods and services
pyramid marketing schemes not involving a financial product
consumer goods and credit, non-financial services, residential tenancy
prices, competition, unfair market practices, product safety, franchises or advertising
a business that is not a registered company (ie it does not have an ACN), for example, about unpaid debts

please contact the consumer affairs office in your state or territory:

ACT	Office of Regulatory Services www.ors.act.gov.au Tel: (02) 6207 0400
NSW	NSW Fair Trading www.fairtrading.nsw.gov.au Tel: (02) 9895 0111 or 13 32 20
NT	Office of Consumer Affairs www.consumeraffairs.nt.gov.au Tel: (08) 8999 1999 or 1800 019 319
QLD	Office of Fair Trading www.fairtrading.qld.gov.au Tel: 13 74 68
SA	Consumer and Business Services www.cbs.sa.gov.au Tel: 131 882
TAS	Consumer Affairs and Fair Trading www.consumer.tas.gov.au Tel: 1300 65 44 99
VIC	Consumer Affairs Victoria www.consumer.vic.gov.au Tel: 1300 55 81 81
WA	Department of Commerce - Consumer Protection www.commerce.wa.gov.au/ConsumerProtection Tel: 1300 30 40 54

Other complaints about companies or people

Complaining about ASIC's decisions or officers

ASIC Website: Printed 05/25/2013