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Contact us



If you can't find the information you are looking for on this website we have a range of services to help:


Ask us a question


You can ask us a question online. We aim to respond to your enquiry within 2 business days.


Phone us



Or fax us at (03) 5177 3999.

The Client Contact Centre's (CCC) core hours are Monday to Friday 8:30 am to 5:00 pm (local time) in each state and territory. The CCC closes for business on national public holidays and has limited services available on public holidays for each state and territory.

Customers who call outside of our core hours can also use our automated menu system to provide information relevant to their inquiry.


Use a telephone interpreter service


If you have difficulty speaking or understanding English, call the Telephone Interpreter Service on 131 450 for the cost of a local call. They will interpret and translate your query, and then call us for you.

The Telephone Interpreter Service operates nationally and provides a 24 hour a day, 7 days a week service for over 100 languages.


Visit us


Our offices are open Monday-Friday, except on public holidays and during ASIC's close down period between Christmas and New Year's day. Hours of business vary between states and territories.

Location and opening hours for an office near you


Write to us


If you have received correspondence from ASIC and you wish to respond in writing please send your response to the address printed on the letter.

Alternatively you can mail your correspondence to:

Australian Securities and Investments Commission
PO BOX 4000
Gippsland Mail Centre
Victoria 3841


Send us your feedback


Send us your general comments and suggestions regarding our website and online services or report a fault or broken link to feedback@asic.gov.au.


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